UNSCHEDULED WORK REVIEW
Example only: all names and references below are fictional.
Review date: 7 September 2026
Reviewer: Alex
List source/scope: open Jobs reviewed this week; not a full historical audit

FILLED RECORD
Job reference: EXAMPLE-104
Customer / Location: Example Customer / rear workshop
Agreed work: replace the inspected door closer
Last Visit / outcome: 4 September; assessed, replacement part required
Why no next Visit: supplier delivery date unconfirmed
Ready / waiting / declined / closure review: waiting
Dependency: correct replacement part available
Next action: ask supplier for a confirmed delivery date
Action owner: Alex
Review date: 8 September 2026
Customer commitment: update by 3 pm on 8 September; no appointment promised
Decision recorded back in Job: supplier check pending; retain open

BLANK RECORD — COPY ONCE PER JOB
Job reference:
Customer / Location:
Agreed work:
Last Visit / outcome:
Why no next Visit:
Ready / waiting / declined / closure review:
Dependency:
Next action:
Action owner:
Review date:
Customer commitment:
Decision recorded back in Job:

END OF REVIEW
Ready to offer a Visit:
Waiting with an owner and review date:
Closure decisions requiring approval:
Records requiring a wider search:
Next review date: